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Was recording but now stopped

We are aware of an issue affecting some customers and are working on a fix for this.

While we are working on the fix, if you set a schedule for the camera rather than the default of all day you should see that the camera starts to record normally again. This can be set remotely or locally using the MooboxCam app.

To setup a schedule see https://moobox.helpsite.com/articles/34479-how-to-setup-a-recording-schedule

Once set you can disable the schedule again and you should see the cameras continue to record normally.

Our developers are aware of this and are working on a fix to be included with the next firmware update which should be available soon.