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I'm having trouble syncing the camera with my hub.

In order for the Sync operation to complete you should first ensure that the camera and hub are both on. For the hub this occurs automatically as soon as the power cable is connected and turned on at the socket so be sure to do this after connecting the hub to your router first. To power on the camera press and hold the button on top of the camera for 5 seconds. The camera LED on the front will flash green. (If it flashes red then the camera is now off, so press again for 5 seconds till it flashes green to confirm it is on)

Once powered on press and hold down the button on the hub for 2 seconds only then press the button on the camera for 2 seconds only (any longer and you may inadvertently turn the camera off again). The LEDs on both hub and camera will now be blue while pairing. Pairing is complete when both hub and camera LEDs have gone off.

If the camera does not sync to the hub try moving the camera closer to the hub, it may be that the camera cannot connect over wireless. When performing the sync operation it is important that the two hub and camera units be within 1 metre of each other but not on top of one another or touching.